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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kathleen Boucher

Kathleen Boucher

October 9, 2026

5  out of  5
rating by Kathleen Boucher
"What a great office. Bethany is so friendly and knowledgeable. She is amazing!!!"
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Tonya Roy

October 9, 2026

5  out of  5
rating by Tonya Roy
"Best customer service hands down! Always just a phone call or text away! Thank you!!"
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Abby

October 9, 2026

5  out of  5
rating by Abby
"Markus was very helpful, answered all my questions and made the process easy. Would highly recommend"
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Angel

October 8, 2026

5  out of  5
rating by Angel
"Ryan was great to work with! He made the entire process easy and straightforward, took the time to answer all my questions, and made sure I understood my options. I really appreciated how responsive, patient, and genuine he was throughout everything. It’s refreshing to work with someone who truly cares about helping his clients. Definitely recommend Ryan to anyone looking for a great insurance agent!"
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Al Wade

October 8, 2026

5  out of  5
rating by Al Wade
"Such a nice guy! With Ryan, you always know he will do what’s best for you and your family! And the staff is always so very helpful!"
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Christopher Lewis

October 8, 2026

5  out of  5
rating by Christopher Lewis
"Ryan and the team were very patient and extremely welcoming as I navigated getting life insurance. A1 service from an A1 team!"
We responded:
"Thanks so much Chris, happy to help protect your family and children! Call us any time. "
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Michael Ekuibe

October 8, 2026

5  out of  5
rating by Michael Ekuibe
"Ryan was very professional and exceed my expectations!! He is the best agent I’ve had by far!"
We responded:
"Thanks Mike! I enjoyed our conversation and helping to get you switched over to State Farm. I appreciate the feedback. "
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Ashley Holmes

October 2, 2026

5  out of  5
rating by Ashley Holmes
"You all have a great team always here to answer questions."
We responded:
"Thanks for the positive feedback Ashley! We are always happy to answer any questions you may have."
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Brad Jorgensen

October 2, 2026

5  out of  5
rating by Brad Jorgensen
"Bethany is amazing person to work with she is very helpful and helps you learn about what your policy is about and what your getting with it . I recommend her to anyone that is looking for insurance"
We responded:
"Hey Brad! Great to hear that you had such a good experience with Bethany. We agree that she is great to work with :)"
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Alyssa Middleton

October 2, 2026

5  out of  5
rating by Alyssa Middleton
"Thankful for everything Ryan and there team has done!"
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Alyssa Middleton

October 2, 2026

5  out of  5
rating by Alyssa Middleton
"Ryan and team are great to work with"
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LH LH

September 30, 2026

5  out of  5
rating by LH LH
"Kennedy Hollins is a very hard worker. I definitely recommend going to her for anything you need!"
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Trinity Ransome

September 30, 2026

5  out of  5
rating by Trinity Ransome
"Kennedy is such a great person to talk to and is very professional!!"
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D hubbard

September 30, 2026

5  out of  5
rating by D hubbard
"Kennedy is amazing and has great customer service!"
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Tabitha Kline

September 28, 2026

5  out of  5
rating by Tabitha Kline
"Bethany does amazing work and will help throughout every step🤗"
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Brooke Hawkey

September 28, 2026

5  out of  5
rating by Brooke Hawkey
"Great agent and team!"
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Reagan McMichael

September 23, 2026

5  out of  5
rating by Reagan McMichael
"kennedy was very helpful and had a welcoming personality!"
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Theresa Van Zant

September 23, 2026

5  out of  5
rating by Theresa Van Zant
"I received the help I needed.The agents was very understanding and helpful, did a great job understanding and helping me out. So glad I went with them.Would definitely recommend."
We responded:
"Hey Theresa. We appreciate the kind words. Have a great day!"
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K Rogers

September 23, 2026

5  out of  5
rating by K Rogers
"The agent/,Rep was very pleasant and informative to talk to! Thanks 👍🏽"
We responded:
"Thanks for your positive feedback!"
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David Donaldson

September 23, 2026

5  out of  5
rating by David Donaldson
"Super helpful in getting new policies set up and answering all of my questions. Even found some additional savings opportunities! Thanks, Markus!"
We responded:
"David - we are thrilled you had a good experience with Markus and our team. Thanks for the feedback!"
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Donna French

September 21, 2026

5  out of  5
rating by Donna French
"Markus Vinson was wonderful to work with when shopping for car insurance. He answered all of our questions and acknowledged all discounts up front."
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Matthew Marshall

September 17, 2026

5  out of  5
rating by Matthew Marshall
"Ryan was very helpful!"
We responded:
"Matt - it was a pleasure to help you out. We appreciate what you do for the community in Richmond. "
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Kerron Jones

September 16, 2026

5  out of  5
rating by Kerron Jones
"I was serviced by Ms.Holins and had a wonderful experience. 10/10 will be coming here for everything ☺️"
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Norflet A Bailey Jr

September 14, 2026

5  out of  5
rating by Norflet A Bailey Jr
"Great experience with Marcus Vinson on finding a more affordable and higher coverage for my house."
We responded:
"Norflet - I am glad to hear you had a good experience with Markus! Thanks for the feedback. "
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Raymond Rudd

September 11, 2026

5  out of  5
rating by Raymond Rudd
"Bethany is an awesome agent . Definitely hooks me up on all the insurance deals..."