Ryan Jones

Over the past 15 years, life and work have taken me to some great places—and helped shape the way I show up for customers today.

I grew up in Cleveland, went to school at Ohio University, started my career in sports with the Cavaliers and Wizards, and later built my career across retail leadership, luxury and tech consulting

Along the way, I met my wife, got married here in Richmond, spent some time away in Illinois where State Farm is headquartered, and eventually found ourselves asking an important question:

Where do we actually want to build our life long term?

For us, the answer was Richmond. Not because it was convenient. Not because it was familiar. But because we genuinely believe in this community, the growth happening here, and the kind of life we want to build here personally and professionally.

Why I Love Being an Agent

I enjoy helping people navigate the coverage choices that affect everyday life—whether that’s protecting a home, understanding policy options, or making sure coverage reflects what matters most to you and your family.

Because of my background across different industries and customer-facing roles, I focus on listening, communicating clearly, and guiding you through the process with care and respect.

Our Office

Our office is built around a simple goal: to be a local, dependable resource for insurance and service.

When you reach out, you can expect:

• Friendly, straightforward conversations

• Clear explanations of coverage options and how they work

• A local team that understands the community you live in

Our approach is personal and community-minded—focused on supporting customers both during the policy process and afterward.

What Makes Me (and This Office) Unique

My professional background has taken me through a variety of settings—from sports to retail leadership to tech—so I’m comfortable connecting with people, learning their priorities, and translating details into something you can understand.

Just as important: I’m local by choice. Moving to Richmond wasn’t just about a change of address—it was about committing to the community we wanted to stay in long term.

Community Involvement

Richmond is more than where we live—it’s where we show up.

I’m involved with Cure PSP, supporting local efforts that help individuals and families impacted by PSP through community awareness and fundraising.